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Early access open · 2026

Charges collected, residents served, reports always ready.

EstateOS is a residential estate management app: units & residents, service charge (IPL) billing, QRIS payments, complaints, facilities, and financial reports — in one system that is easy for both managers and residents.

  • Pay charges via QRIS
  • Servers in Jakarta
  • Automatic daily backups
  • Indonesian & English
Illustration of EstateOS with sample data

Built for residential management in Indonesia

  • Housing estates & clusters
  • Apartments & flats
  • Resident associations (RT/RW)
  • Multi-estate developers

Why EstateOS

From spreadsheets & WhatsApp groups to one system

Most estates still manage service charges with manual tallies. Compare a manager's monthly work before and after EstateOS.

  • Billing

    Bills for every unit issued at once, based on the rate per unit type.

  • Payments

    Residents pay via QRIS and the bill is marked paid right away.

  • Arrears

    A clear list of unpaid units, ready for a reminder.

  • Complaints

    Every complaint has a status, photo attachments, and an assignee.

  • Financial reports

    Income & expense reports available any time, ready to export.

Features

Everything an estate manager does, in one place

Pick a module to see what it can do.

Unit and resident data that stays tidy

One source of truth for every unit in the estate — unit type, owner or tenant, contacts, and supporting documents.

  • Units by block & type
  • Owners and tenants
  • Resident documents (ID, lease, etc.)
  • Fast search & filters

Who it's for

One system, a tailored view for everyone

EstateOS ships with built-in roles. Each role's permissions can be adjusted to fit your management structure.

The whole estate on one screen

Management bodies and boards see payment rates, open complaints, and the financial position without waiting for a tally.

  • Dashboard for charges, complaints, and facilities
  • Manage users, roles, and rates
  • Oversee several estates at once

Simulation

How much has been collected this month?

Move the sliders below to see the overview EstateOS gives managers.

240
Rp150,000
80% · 192

Total billed

Rp36.0 M

Collected

Rp28.8 M

Outstanding

Rp7.2 M

48 units to remind

A simple simulation with sample data, without fines or discounts.

How it works

Up and running in days, not months

Our team supports you from data entry until the first bills go out.

  1. 1

    Day 1

    Demo & consultation

    We show EstateOS with sample data and learn how your estate collects its charges today.

  2. 2

    Days 2–3

    Estate data entered

    Units, unit types, and residents are entered from the data you already have — we help clean it up.

  3. 3

    Day 4

    Rates & first bills

    Set the service charge per unit type, then issue this month's bills for every unit at once.

  4. 4

    Day 5

    Residents start using it

    Residents get an account, see their bills, and pay via QRIS. Complaints arrive in one place.

Security & data

Your residents' data, taken seriously

Resident and financial data is held in trust. EstateOS is built with layered protection.

  • Servers in Jakarta

    The app and database run in Google Cloud's Jakarta region (asia-southeast2).

  • Automatic daily backups

    The database is backed up every day to separate storage, and before every system update.

  • Separate data per estate

    Each estate can only access its own data; residents only see their own bills and complaints.

  • Role-based access

    Decide who can view, change, or approve. Roles cannot raise their own access.

  • Audit trail

    Every important change is recorded: who, when, and what changed.

  • Secure sign-in sessions

    Encrypted connections (HTTPS), sessions kept in secure cookies, and ended immediately when an account is deactivated or a password changes.

Pricing

Pay by the number of units

Every module is included in every plan. No per-user fees — managers, staff, and residents are not counted separately.

Estimate the cost for your estate

240 units

Your plan

Growth

Rp2,040,000/ month

  • ≈ Rp8,500 per unit per month
  • Equal to 5.7% of a Rp150,000 service charge per unit
Choose Growth
  • Starter

    up to 150 units

    Rp9,000

    per unit / month

    minimum Rp350,000 / month

    For clusters and associations getting their charges in order.

    • All modules
    • Unlimited resident accounts
    • Help with initial data entry
    • Email & WhatsApp support
  • Growth

    Your plan

    151–600 units

    Rp8,500

    per unit / month

    minimum Rp1,250,000 / month

    For estates with a management team and field staff.

    • Everything in Starter
    • Custom roles & permissions
    • Online training for the management team
    • Priority support in business hours
  • Scale

    601–2,000 units

    Rp8,000

    per unit / month

    minimum Rp4,800,000 / month

    For large estates and apartments with many towers or blocks.

    • Everything in Growth
    • Scheduled report exports
    • On-site training (Greater Jakarta)
    • Dedicated account manager
  • Enterprise

    > 2,000 units

    Contact us

    Developers with several estates, more than 2,000 units, or special integration needs.

    Discuss your needs

Prices exclude VAT. Payment-gateway fees for automatic dues payments (VA/QRIS) follow the payment provider's terms. Full terms are in the Terms of Service.

FAQ

Frequently asked questions

Another question? Get in touch →

Do residents need to install an app?

No. EstateOS runs in the browser on both phones and computers. Residents sign in with the email and password provided by the management. A dedicated mobile app for residents is in development.

How do QRIS payments work?

Every bill has a QRIS code that can be paid from any banking or e-wallet app. Once the payment succeeds, the bill is automatically marked paid. Funds reach the estate's account through a payment gateway; we help with activating the QRIS merchant account.

Is our estate's data safe?

Yes. Data is stored on Google Cloud servers in the Jakarta region, backed up automatically every day, and every estate is separated from the others. Access is controlled per role and every important change is recorded in the audit trail.

We keep resident data in Excel. Can we use it?

Yes. Send us the unit and resident data you have, and our team helps clean it up and enter it during onboarding.

Can we manage several estates?

Yes. One account can manage several estates with separate data and users. For developers with many estates, choose the Enterprise plan.

Are there per-user fees?

No. The price is based on the number of residential units. Managers, staff, and residents can use EstateOS at no extra cost per person.

What if we want to stop?

Your data remains yours. Reports and core data can be exported to CSV at any time, and we help hand over a copy of your data when you cancel.

Can we try it before subscribing?

Yes. We prepare demo accounts with a sample estate including units, bills, and complaints, so you can try every role — manager, finance, staff, and resident.

Try EstateOS

Request a demo for your estate

Tell us about your estate. We'll send demo account access and schedule a short introduction session.

  • Demo accounts for every role
  • Sample estate with full data
  • 30-minute introduction (online)
  • No commitment

Want to try it yourself right now?

Open the EstateOS demo: a sample estate with full data and an account for every role — manager, staff, resident. Just click an account, no sign-up. Data resets automatically every day.

Open the demo
Already have an account?Sign in to EstateOS

Your request goes straight to our team inbox. We use your details only to contact you about the demo.